Items are normally shipped within 24 to 48 hours of payment. You should receive a confirmation email stating that your item has shipped, along with a tracking number. On credit card orders, we can ship to a different address than billing, but require the billing address of the credit card be entered. This can be entered in the checkout process, so please save yourself (and us) the hassle.

International Shipping

We welcome international orders, the site will give an online shipping quote for United States Postal Service(USPS)Global Express (3-5 day). This in our experience has been the most cost effective. Please note that ShinyBox does not collect any import taxes or duties that may be levied on products shipped from the United States. Please verify in advance what these duties might entail, so that you are not caught with unexpected import costs. Also note that items purchased from ShinyBox carry a US warranty. International customers are responsible for shipping to and from the US for warranty repairs.

Returns

Please contact us directly to obtain a return authorization, and a shipping address. If the item is returned in undamaged/original condition, we don’t have hidden return fees, and the only thing we do not refund is the shipping cost. We reserve the right to refuse a return if the item is deemed “non-returnable” (you lost the case, you dropped it down the stairs, you spray painted it dayglo pink and carved your initials in it, etc.)